Fit Food FAQs

  1. If I can't be home for a delivery, what are my options?

    You can give us an alternative address and notify us at least 24 hours prior to your delivery and we can make the change for you.

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  2. If I'm travelling or will be away, can I put my package on hold?

    Yes, as long as you can call us or e-mail us with at least 48hrs notice, you can put your package on hold.

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  3. How and when do I start?

    1. Call or Email Fit Food for free advice on the meal plan that is best for you
    2. Fit Food can send you a sample menu with the dishes you would receive as part of your plan
    3. Order online. You program will start on the first delivery date following your order.
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  4. How does Fit Food delivery work?

    Fit Food has two delivery dates each week. The date of your first delivery will be confirmed following your order.
    You can determine with your Fit Food Nutritional Concierge the best place to leave your FitFood Bag with your food. You will receive your food Tuesdays and Fridays between the hours of 6:30 pm and 10:00 pm.

    ANY orders placed on Sunday, Monday, Tuesday, Wednesday will be delivered for FRIDAY.
    ANY orders placed on Thursday, Friday, Saturday will be delivered for TUESDAY.

    All deliveries are made by a Fit Food representative.

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  5. How much does the service cost?

    There are different packages that you can choose from, and the prices vary per package.

    • 2 Day Juice Cleanse (Trial)
    • 15 Day Challenge
    • 25 Day Life Changer

    You can also call our Fit Food Nutritional Concierge to ask about pricing for different options and packages.

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  6. Can I make menu substitutions?

    Absolutely. Just ask your Fit Food Nutritional Concierge

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  7. Can my whole family including children enjoy Fit Food?

    Anyone can enjoy Fit Food.  It’s a program that is personalized to each individual and caters towards everyone.

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  8. What is a Fit Food Cleanse?

    Choose how many days of raw vegetables, green smoothies and salads that will eliminate toxins from your body. The full body cleanse exists of EVERYTHING raw. Boosts are a way to give your body a good start to a new lifestyle, to eliminate everything internally that’s not good. A Fit Food Cleanse is a jump start to healthy eating. Give your metabolism a boost and allow your body to have the full energy potential when you get a fresh, clean start.

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  9. Who can I call if I have questions about my Fit Food?

    When you choose any Meal Plan, you get a Fit Food Nutritional Concierge who will answer any questions you have. You can call, email, or text your Fit Food Nutritional Concierge any time.

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  10. How many calories will I consume daily?

    Every individual is different; therefore calorie consumption will vary from individual to individual. Your Fit Food Nutritional Concierge will email you a physical assessment package that asks some very simple questions which will give us a better understanding of your dietary needs.

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  11. Does Fit Food cater towards different nutritional needs, like gluten-free, lactose-free and vegetarian needs?

    Of course we do! Fit Food will customize your meal plan to ensure all your sensitivities and food allergies are not affected.

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  12. What if I need to take time off my Fit Food plan?

    Your Fit Food Nutritional Concierge that will always be available for guidance once you are off the plan and need help staying on track. You can always restart your Fit Food plan whenever you are ready.

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  13. What do I do with my FitFood Bag?

    Your FitFood Cooler Bag needs to be left outside our door for pick on your next delivery day. A $25 charge will be applied if cooler bag is not returned.

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  14. Are your containers recyclable?

    Our containers are microwavable, recyclable, and reusable. Good for our environment just like our food is good for you!

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  15. How do I reheat my food?

    You can use your Fit Food container to reheat your food in a microwave oven.

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  16. What is your cancellation and refund policy?

    Please visit our Order Policy page for complete details on changes, cancellation and refunds. If you’re still unsure, please contact us for further information.

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@fitfoodcanada

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Instagram post 2117068070131371151_673454057 Are you still making excuses to keep yourself from embracing a healthy lifestyle? Then we’ll let one of our dear customers do the talking: “Over the years, I have encountered many people who tell me that they want to start making healthier food choices (either due to personal choice or doctor recommended). However, they always include a BUT...for instance, ‘I want to eat healthy, BUT I don’t like to cook. Cooking is not one of my strengths. I’d prefer to do anything other than cook. I don’t want to spend hours in the kitchen. I don’t want to eat the same boring food everyday. Healthy food doesn’t taste as good. I don’t have time. I am too busy. I don’t know where to start.’ And, the list goes on. Last month, I discovered Fit Food. As someone with a variety of food restrictions (grains, gluten, dairy, etc), I am always hesitant about ordering my food from food delivery services and restaurants. Fit Food extinguished any and all of my worries. I simply emailed a list of the ingredients I could NOT consume to Mariana, and within a day or so, a menu was created just for ME. The menu was then sent back to me for approval. I was able to look it over and request the changes I desired. All of the smoothies and meals that I received were fresh, nutritious, and delicious. They were well packaged and included reheating instructions (when required). If you want a solution to all of the excuses I mentioned above, I’d highly recommend Fit Food! It’s a fantastic way to jumpstart your healthy living journey.” - Laura Stolf, Ambassador of Well-Being. 💚
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#fitfoodcanada #healthylifestyle #mealdeliverytoronto #healthyliving #healthyslaw #torontofood #torontofoodie #salad #mealprep #mealprepping #canada #toronto #vaughan #ontario #springmenu
Instagram post 2114169670473984763_673454057 Back-to-school shenanigans make our lives even busier, right? Fit Food to the rescue, then! Our meals are delivered to your door, and now we also have healthy & practical frozen meals that you can pick up at FH Fine Food! Not to mention our snacks and protein shakes that can be life-saving when you’re in a rush. Contact us (info in our bio) and we’ll have your back 💚 ⠀
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#fitfoodcanada #healthylifestyle #mealdeliverytoronto #healthyliving #healthyslaw #torontofood #torontofoodie #salad #mealprep #mealprepping #canada #toronto #vaughan #ontario #springmenu #backtoschool #rushhour #busy
Instagram post 2111994764315506336_673454057 Michael Valente’s journey is a victorious ones. He accumulates over 10 years as a professional fitness expert and 15,000 hours of personal training and fitness consultation. He has six separate Training Certifications and has worked as a personal trainer and fitness consultant for 2 Miss Universe Canada winners. Combined with his extensive background in athletics, nutrition and sports supplementation, these accolades have allowed Michael to develop a holistic approach to his clients’ health and fitness, including regular exercise and a nutrition-based diet. It’s not too often that two people with the same last names end up getting married, but that’s what happened after Michael Valente and Mariana Valente met each other as he helped her train to win the Miss Universe Canada title. Together, they opened The Fit Loft personal training studio in 2009, and Fit Food in 2013. Two family business run by people who love life and living it to the fullest - and for that, we all need healthy bodies and minds! It’s a journey, one Michael and the whole team here at Fit Food will guide you through 💚
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#fitfoodcanada #healthylifestyle #mealdeliverytoronto #healthyliving #healthyslaw #torontofood #torontofoodie #salad #mealprep #mealprepping #canada #toronto #vaughan #ontario #springmenu #workout #personaltrainer #training
Instagram post 2111329715490081884_673454057 Baking is a passion of ours, and baked goods are kind of an universal passion, aren’t they? We have a great menu of snacks with muffins, cookies and a lot more options for you, all available on our online shop (link in bio) and Fit Food’s store on Uber Eats! Add some flavour to your week with Fit Food 💚
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#fitfoodcanada #healthylifestyle #mealdeliverytoronto #healthyliving #healthyslaw #torontofood #torontofoodie #salad #mealprep #mealprepping #canada #toronto #vaughan #ontario #springmenu #baking #ubereats #ubereatscanada
Instagram post 2109821459626090815_673454057 Look at them go! Our frozen meals all packed and ready to be delivered to you and to FH Fine Food, where you can grab yours too. Who wants one? Order away! 💚
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#fitfoodcanada #healthylifestyle #mealdeliverytoronto #healthyliving #healthyslaw #torontofood #torontofoodie #salad #mealprep #mealprepping #canada #toronto #vaughan #ontario #springmenu
Instagram post 2107645268852842990_673454057 "The food was good. I have to say the rice (grain medley), WOW! I loved it, the Nicoise salad and the dressing out of this world…I really loved it. The meat was good too, once you put the chimichurri sauce it was tasty. Now I love my desserts and I would have eaten the whole tray of both muffins [Gluten free Coconut Chia and Chocolate Mocha].” - Julia Bosa, BA(Hons), RIB(Ont) / Contract & Developer Surety at Masters Insurance Limited. Julia and her coworkers got to enjoy our Catering in Offices menu, and so can you! We offer a great variety of main meals, wraps, snacks and smoothies. Contact us and have a taste! 💚
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#fitfoodcanada #healthylifestyle #mealdeliverytoronto #healthyliving #healthyslaw #torontofood #torontofoodie #salad #mealprep #mealprepping #canada #toronto #vaughan #ontario #springmenu #testimonial #catering #office #work #summer